Privacy Policy

1. Introduction

GLD Commercial Auctions (“GLD”, “we”, “our” or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website or services.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following information:

• Full name
• Company name
• Postal address
• Telephone number
• Email address
• Date of birth (where required)
• Government-issued identification (where required for verification)
• Payment information
• Vehicle or asset details submitted by sellers
• Communications with GLD
• Website usage information, including IP address, browser type and device information

3. How We Use Your Information

We use your personal information to:

• Register buyer and seller accounts
• Verify identity
• Facilitate auctions and transactions
• Process payments
• Contact you regarding auctions, enquiries or your account
• Improve our website and customer service
• Detect and prevent fraud
• Meet legal and regulatory obligations

We will only use your personal data where we have a lawful basis to do so.

4. Sharing Your Information

We may share your information with trusted third parties where necessary, including:

• Payment service providers
• Identity verification providers
• Professional advisers
• IT and website hosting providers
• Regulatory authorities, law enforcement or courts where required by law

We do not sell or rent your personal information to third parties.

5. Data Security

We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, disclosure, alteration or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal data only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Where information is no longer required, it will be securely deleted or anonymised.

7. Your Rights

Under UK data protection law, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request transfer of your data where applicable
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Requests should be made using the contact details below.

8. Cookies

Our website uses cookies to improve functionality, remember preferences and analyse website traffic.

Further information is available in our Cookie Policy.

9. Third-Party Websites

Our website may contain links to external websites.

GLD Commercial Auctions is not responsible for the privacy practices or content of third party websites.

10. Changes to this Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on our website with the revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

GLD Commercial Auctions

Email: admin@gldcommercialauctions.co.uk

Telephone: 1342 621052

Website: www.gldcommercialauctions.co.uk

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).